Contact Customer Care

Phone
1-833-211-2442
Email

HOURS OF OPERATION

Monday-Friday: 8:30AM-7:30PM ET
Saturday & Sunday: 9:00AM-5:00PM ET

FREQUENTLY ASKED QUESTIONS

We are pleased to offer a full refund for DavidYurman.com and David Yurman store purchases returned within 30 days of their purchase date. David Yurman outlet purchases are final sale.

Please note: Returns must be accompanied by a sales receipt or packing slip and received unaltered, unworn and in sellable condition. Some exclusions may apply. Used merchandise will not be accepted for a refund unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale. Due to the donations we make to our charitable partners, our charity rubber bracelets are also final sale.

Purchase Channel Return Region Return/Exchange Method
DavidYurman.com/ca Domestic Canada Visit our Returns site to print out a shipping label.

After you have shipped back your item(s), please allow 2-3 weeks for processing. Alternatively, you may bring the item(s) back to our Yorkdale store for return.

 

Please note: Returns must be accompanied by a sales receipt or packing slip and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for a refund unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale.

Contact Customer Care

Phone
1-833-211-2442
Email

HOURS OF OPERATION

Monday-Friday: 8:30AM-7:30PM ET
Saturday & Sunday: 9:00AM-5:00PM ET