We’re Here to Help

We encourage you to only buy David Yurman merchandise from authorized retailers, David Yurman stores or DavidYurman.com/ca. To find a full list, please visit our store locator page.

Our experienced specialists will help you save time and eliminate the guesswork that goes into selecting the perfect gift. We understand the importance of looking your best and are dedicated to selecting items that best suit your needs. We welcome you to contact a Customer Care Specialist by email, chat or phone at 1-833-211-2442.

With a DavidYurman.com wish list, you can save your favourite designs and share them with friends and family. Simply click or tap the heart icon next to the “Add to Bag” button on any item. To save your wish list for future reference, you will need to SIGN IN or create an account.

Please follow the instructions to reset your password.

Each design will arrive artfully presented in a gift box wrapped in our signature ribbon, with a gift receipt included. For security, all items will be sent in a discreet, non-branded outer shipping box.
 
Please note that gift bags are only available in stores and will not be in your package.

Yes, you may enter a personalized gift message during checkout.

Yes, our complimentary personal shopping service will save you time and is obligation-free. Our experienced specialists will help eliminate the guesswork that goes into selecting the perfect gift—whether it is for yourself or someone else. We welcome you to contact a Customer Care specialist by email, chat or phone at 1-833-211-2442.

Please contact Customer Care by email, chat or phone at 1-833-211-2442 to cancel the existing order and create a new order.

Yes, David Yurman Gift Cards are available on our site. They're the perfect gift for any occasion and any recipient.

Yes, Gift Cards can be used on DavidYurman.com, in CA full-priced stores and with a Customer Care specialist.

Please visit our Gift Cards page and click or tap the “Check David Yurman Gift Card Balance” link. Once you have entered your gift card number and PIN, please click the “Check Balance” button to retrieve your available value.

Braille is a system of raised dots that can be read with the fingers by people who are blind or who have low vision. If you would like to receive a David Yurman gift card with braille code, please visit our Gift Cards page and check the corresponding box above the “Add to Bag” button.

Gift cards are treated as cash and are not replaceable. David Yurman is not responsible for any gift card used without your permission or for any lost, stolen or misplaced card.